spinlab logo

Creating an easier way to sell tech experiences.

Streamlining the discovery process with a low-cost,
valuable offer led to a 100% upsell of SpinLab’s
website and tech development.

WHAT WE DID

  • RESEARCH
  • ONLYNESS STRATEGY
  • CONTENT STRATEGY
  • WEBSITE COPY
  • DESIGN CONSULTATION
WHO DID IT
  • image1
  • image2

THE CLIENT

Crafting Tech Experiences

SpinLab is a tech development company specializing in websites, MVPs,
and the tech stack needed to make both run smoothly.
Based out of Argentina, they are breaking into the U.S. market.
untitled 1 19 05 2025 07 56 35 (1)

The challenge

Development Sales Were Down

While prospects were interested in website and tech stack development, they weren’t buying. SpinLab put weeks of calls, research, and testing into proposals that were getting rejected.

bear market data on screen 2025 01 08 14 12 31 utc (1)
bear market data on screen 2025 01 08 14 12 31 utc (1)

the project

What’s Missing?
When proposal conversion rates are low on something customers need, there’s usually
a communication and sales problem. Either something was
missing in the sales process or customers didn’t understand the value.
spinlab old website hero section
Spinlab old services section
spinlab old proposal 9
Find The Issue
The best way to figure out the issue is to start a strategy process.

Map out the sales and marketing process to find points of friction.

spinlab process

Uncover value that competitors can’t or won’t provide.

Troubleshoot the discovery process and create a new one.

list

Research ideal customers to understand what they want and need.

buying journey
patrick perkins etrpjvb0km0 unsplash

Develop a pre-proposal product to improve conversions.

spinlab offer mapout
Find The Issue
The best way to figure out the issue is to start a strategy process.

Map out the sales and marketing process to find points of friction.

spinlab process

Uncover value that competitors can’t or won’t provide.

Troubleshoot the discovery process and create a new one.

list

Research ideal customers to understand what they want and need.

buying journey
patrick perkins etrpjvb0km0 unsplash

Develop a pre-proposal product to improve conversions.

spinlab offer mapout

The solution

Productize the Discovery Process

One of the biggest issues we found was that customers didn’t understand the value of what was being proposed. Website and tech development have a bad rap for not being upfront about costs and what is truly covered.
We worked with their CEO and development team to map out a new discovery process that got them all the information they needed for a proposal.
spinlab process
spinlab's spinguide
After the restructuring, we turned that discovery process into a product, the SpinGuide — a custom assessment and tech recommendations that upsell their development offer.
We renamed their development and maintenance offers to match their new product — SpinBuild and SpinScale.
spinlab offers
spinlab offers
While the client designed their own website, we wrote the copy for their main sales pages.

THE RESULTS OUTLINE

Big Wins.

New Project Revenue

SpinGuides Sold

%

Upsell Conversion Rate

Quotation mark

The part of the strategy that changed our business the most was converting our discovery process to the SpinGuide. We sold 9 SpinGuides in 5 months without adding marketing efforts, which resulted in +$90k in new project revenue.

Federico Perez
Federico Perez, CEO at SpinLab

Turn your discovery process into a money maker.